Shipping policy

Effective Date: June 9, 2025

Thank you for shopping with House of Drozzki. Below is our official Shipping Policy. Please read it carefully before placing your order.

1. Processing Time

All orders are processed within [1–5 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: Processing times may be extended during high-volume periods such as holidays or product launches.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.S.): Depending on Carrier

  • International: Depending on Carrier

Delivery times are estimates and not guaranteed.

3. Domestic & International Shipping

We offer both domestic and international shipping. Customers are responsible for any customs duties, taxes, or fees incurred during international delivery.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.

5. Shipping Delays

We are not responsible for shipping delays caused by:

  • Carrier issues (e.g., USPS, UPS, FedEx)

  • Weather, natural disasters, or customs delays

  • Incorrect or incomplete shipping addresses provided by the customer

If your package is delayed or lost, we will do our best to assist you, but we cannot guarantee delivery once an item has left our facility.

6. Wrong Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address entered is correct. We are not responsible for packages delivered to an incorrect address due to customer error.

7. Missing or Damaged Items

If your order arrives damaged or missing items, please contact us within 7 days of delivery at houseofdrozzki@gmail.com with your order number and a photo of the issue.

We will review your request and offer a resolution if eligible.

8. Contact

If you have any questions about your order or our shipping policy, please contact us at:
📧 houseofdrozzki@gmail.com